SharePoint – Frank Russell Consulting

Program: Enabling Collaborative Development

March 20, 2018

Client:	Developer and publisher of video games
Employees:	8,000

Program objective:

Implement the infrastructure and processes to facilitate knowledge transfer, collaborative development and the sharing of best practises across the company. (Based on its early success the scope was expanded from its initial focus on game technologies to target all knowledge and collaboration in the studios.)
Projects
- Enterprise Search (SharePoint)
- Team Sites (SharePoint)
- Technology Database (SQL, .Net, SharePoint)
- Support Application (TechExcel)
- EA Knowledge (SQL, .Net, SharePoint)

The program goals were achieved through:

Successful use of Agile development techniques.
Persuading each technology group to adopt common systems and processes for support.
Fully integrating all systems within existing enterprise architecture.
Quickly responding to requests from teams outside of scope to adopt infrastructure.
Successfully customizing SharePoint with key features including forums and enhanced search.
Effective management of an internationally dispersed team.

Key accomplishments:

Widespread adoption within the first year (over 200 intranet sites and 300 forums (23,000 posts)) led to a dramatic increase in the sharing of knowledge and practises across the company.
Migration to a single support and development system by the company’s central technology providers greatly facilitated the adoption and support of central tools and technologies.

Program: Game Development Productivity

March 19, 2018

Client:	Developer and publisher of video games
Employees:	8,000

Program objective:

Implement systems and processes that improve development efficiency and game quality.
Projects
- Project Management (MS Project & Project Server)
- Digital Source Code (Alienbrain)
- Digital Asset Management (TEAMS)
- Defect Management (DevTrack)

The program goals were achieved through:

Constant communication and interaction with internationally dispersed stakeholders. (Frequent travel.)
Creation of Worldwide Project Management Council and Worldwide QA Council to promote the identification and adoption of best practises across the company.
Development of project management courses in conjunction with EA University.
Securing agreement from senior executives across the company to standardize on testing systems and processes.

Key accomplishments:

Helped raise project management standards throughout the company.
Through the implementation of the global defect management system led the company to establish common practices and systems, which enabled game testing to be distributed across the company, significantly reducing costs and enhancing flexibility.
Helped drive production efficiencies by implementing configuration management systems for digital assets.
Improved productivity and reduced costs by enabling reuse of existing assets through deployment of digital asset management (DAM) solution.

PMO – Public Sector

March 18, 2018

Client:	Provincial authority overseeing installation and operation of technical systems
Employees:	400

Evangelized the need for, earned support for, then instituted, formal project and data governance policies, procedures and structures. Established Program Management Office. Implemented standards for management of business and IT projects. Instigated an evaluation of inefficient business processes and targeted process and technological changes to improve or eliminate them. Initiatives included development of mobile productivity apps and outsourcing of document handling.

Frank Russell Consulting

Tag: SharePoint