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Client: |
Provincial authority overseeing installation and operation of technical systems |
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Employees: |
400 |
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Developed a business intelligence capability through the introduction of formal data governance, the creation of a cross organizational business intelligence team and the development of a data warehouse and reporting infrastructure. Directed the building of operational dashboard for iPad and client history reports for clients.
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Client: |
Provincial authority overseeing installation and operation of technical systems |
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Employees: |
400 |
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Evangelized the need for, earned support for, then instituted, formal project and data governance policies, procedures and structures. Established Program Management Office. Implemented standards for management of business and IT projects. Instigated an evaluation of inefficient business processes and targeted process and technological changes to improve or eliminate them. Initiatives included development of mobile productivity apps and outsourcing of document handling.
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Client: |
Provincial health authority |
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Employees: |
22,000 |
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Developed Project Charter and made recommendations for a quality performance management system encompassing performance scorecards developed using MicroStrategy on the front end, and a SQL Server data warehouse on the back end.
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Client: |
Provincial authority overseeing installation and operation of technical systems |
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Employees: |
400 |
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Stabilized a troubled implementation of the organization’s permitting and licensing system by bringing project management in-house, establishing a change control and prioritization process and developing a strong relationship with the vendor.
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Client: |
Provincial authority overseeing installation and operation of technical systems |
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Employees: |
400 |
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Directed the development of an iPad app that allowed safety officers to record results of inspections in the field even when disconnected from the network. The initial application was a mobile app that was wildly popular with safety officers and that led to significant productivity gains. This was made possible by negotiating an arrangement with our key application vendor to co-develop APIs that allowed our organization to develop fully integrated custom solutions that better addressed the needs of our internal users and external clients.